Integrating internal and external sources are brought in to complete a wide scope
Using this platform, the data can then be analysed for the key issues, trends, and metrics
As can be seen above, there are a number of opportunities to gather customer feedback. This can be gathered in a variety of formats including: email, web surveys, and SMS. This feedback can be fed into our system during the number of intervals and can be used to continually shape and reform the service offering.
Displayed briefly in the improvement model, Dexter intelligence can create a proactive environment for retention and growth.